IT Support & Solution Services

IT Support & Solution Services
Information technology (IT) has become a vital and integral part of every business plan. From multi-national corporations who maintain mainframe systems and databases to small businesses that own a single computer, IT plays a role.

Often, this IT encompasses a variety of subjects and fields. At times it’s handled in-house, other times a third-party service provider offers external services to help facilitate smooth IT operations.

But what kind of IT services we provide? There are all sorts of IT services suiting a variety of needs, different for each enterprise. Following are the most common IT service that we offers, please read out the following explaination in hopes to give you an idea about what exists, how they’re used, and how your company can best utilize them too.

1Managed IT Services
A wide, all-encompassing type of service, managed IT is usually a part of an MSP (managed service provider) which deals with single or multiple IT service needs. Most commonly, managed IT services handle remote server, desktop, and device management. Other common uses involve remote cybersecurity.
2Cloud Backup Services

The cloud is a versatile platform capable of supporting numerous virtual services, such as operating systems and programs.

Cloud backups are one part of the service model too, allowing users and companies to store their important information on external cloud servers, circumventing hardware failure or other problems. Cloud backup is typically handled by service providers for monthly/annual fees.

3Monitoring Services
Similar to security services, a monitoring application does as it sounds: keeps an eye on servers, net traffic, communication, security, and/or anything needed by an enterprise. This service is often employed for smaller companies who lack the resources of larger organizations but still require robust IT support/features. Responsibilities can range from automatically updating software/anti-virus to monitoring the integrity of hardware with SMART programs.
4Data Backup and Restoration
Some providers offer data backup with cloud or others with external data centers. Regardless of the method used, data backup involves the preservation of information in case of unforeseen problems, such as natural disaster, malicious intrusions, hardware failure, and more. Often a business refers to this as a “BDR strategy” (backup disaster recovery). For most organizations, having some form of backup is mandatory in order to prevent issues like downtime and critical information loss.