Remote Support Services

Remote Support Services
Our remote IT support is designed to resolve tech issues for your team regardless of location.

Are you looking for trained professionals who can give you instant IT solutions and after-sales technical support in a cost-effective way? Then, remote IT support is what you need! You should not only work on the demands of your customers, but also know what they will need in the future. With effective after-sales technical support via multiple communication channels such as voice, emails and live chat, we can assist you with our remote support service. This will allow you to decide the levels of engagement you want with your customers and understand their pain points.

ANS Network Services can give you services of a remote helpdesk, which will function as an efficient virtual IT support team. You can hire our remote technical support services for your internal IT needs or as a third-party IT support service for your clients.

1Remote Support Solutions
Our team sets up comprehensive monitoring on key systems to send alerts when problems arise. Our suite of remote support solutions ensures your business has the assistance you need when you need it.
2Remote Tech Support Services

We leverage remote IT support to investigate and resolve IT problems with workstations, mobile devices, key applications, and networks.

3Setup & Install
  • Microsoft DHS/DHCP Server & Configuration
  • Group Policy Configuration & Server Migration
  • Desktop and Laptop
  • Desktop Application Software
  • Microsoft Windows / Exchange Server, AD Domain Environment, SBS
  • Printer and Peripherals
4Managed Monitoring Services Includes:
Server Monitoring, Network Monitoring, Website Monitoring, Event Log Monitoring, Boot up issues, Online connectivity issues, Bogged down by pop-ups, Internet Explorer connection issues, Virus removal, System is slow or sluggish, Addressing erratic system behavior, New software installation and setups, Formatting of the systems, Data Retrieval, Performance Tuning at regular interval, Spyware/ Adware / Malware removal, Boot up issues, Online connectivity issues, Bogged down by pop-ups, Internet Explorer connection issues, Virus removal, System is slow or sluggish, Addressing erratic system behavior, New software installation and setups, Formatting of the systems, Data Retrieval, Performance Tuning at regular interval, Spyware/ Adware / Malware removal,
If you have any requirement, do not wait and CONTACT US NOW!
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