1Managing spikes with scalability
One of the main advantages of cloud services is their scalability, meaning enterprises can increase demand based on business need without adversely affecting performance. This is particularly helpful for enterprises whose usage may experience peaks and troughs. Online video streaming services, for example, may experience large surges in user volumes, which could place additional strain on servers. By using cloud services, these companies do not have to place this stress on their in-house servers, thereby allowing for expanding customer bases without investing in infrastructure.
4Customer relationship management
Users can remotely manage their customer databases and update records using Software as a Service models. Several users can make changes to records at the same time, while keeping data secure and accessing it easily via a web browser.